Privacy Policy

Privacy Policy 100cui – Our Commitment to Protecting Your Data

Your privacy is our priority. This document explains in detail how 100cui collects, stores, uses, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 Bahasa Melayu Version (Official)
Our Privacy Commitment
Full compliance with Malaysia's PDPA
256-bit SSL Encryption
No sale of data to third parties
User data access & deletion rights
In-platform privacy controls
Regular security audits

100cui's Six Layers of Privacy Protection

100cui has built a comprehensive data protection system so you can play with peace of mind, free from worry about the security of your personal information.

Military-Grade Encryption

All data transmitted between your device and 100cui's servers is protected by 256-bit SSL/TLS encryption — the same security standard used by leading banking and financial institutions in Malaysia.

Secure KYC Process

The Know Your Customer (KYC) process at 100cui uses fully encrypted channels. Your identity verification documents are stored in a secured server environment and accessible only by authorized personnel.

Responsible Data Storage

Your personal data is stored in data centres that comply with international security standards. Access to data is strictly limited using role-based access control, and every access is recorded in an audit log.

No Unauthorized Data Sharing

100cui does not sell, rent, or commercialise your personal data to any third party for marketing purposes. Data is only shared with service partners required for platform operations and who are bound by strict confidentiality agreements.

Malaysia PDPA Compliance

The 100cui Privacy Policy is specifically designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Our compliance team reviews this policy regularly to ensure it remains aligned with the latest legal requirements.

Privacy Controls in Your Hands

You have full control over your personal data through the privacy settings in your 100cui account. You can manage notification preferences, update personal information, or request data deletion at any time.


This Privacy Policy describes how 100cui (100cui.onl) collects, uses, discloses, and protects your personal information. By using our platform, you agree to the practices described in this document. Please read it carefully before registering or using any of our services.

Introduction

100cui is an online entertainment platform operating under the domain 100cui.onl, offering a wide range of games including slots, bingo, sports betting, and live casino to users in Malaysia. We understand that your trust is the foundation of a healthy relationship between platform and user — and that trust begins with full transparency in how we manage your personal data.

As a company operating in the Malaysian market, 100cui is bound by the Personal Data Protection Act 2010 (PDPA) and all regulations issued under it. We appoint an internal Data Protection Officer (DPO) responsible for ensuring all data handling processes comply with applicable legislation.

This Privacy Policy applies to all services provided through the 100cui.onl website, the 100cui mobile app, and any official communication channels between you and 100cui, including support email, live chat, and our official social media channels.

Personal Data We Collect

100cui collects personal data through several methods — directly from you during registration and platform use, automatically through tracking technologies, and occasionally from trusted third-party sources. Below are full details on the categories of data we collect:

Data Categories Example Information Collection Methods
Personal Identity Full name, date of birth, identification card number, gender Registration form, KYC
Contact Information Email address, phone number, residential address Registration, account profile
Financial Data Bank account number, card number, transaction history Deposit & withdrawal process
Usage Data Games played, session duration, wagering amounts Automatically during use
Technical Data IP address, device type, browser, operating system Server logs, cookies
Verification Documents Copy of ID card, passport, utility bill, bank statement KYC & age verification process

We only collect data that is strictly necessary to provide the services you request. The principle of data minimisation is at the core of 100cui's approach to managing users' personal information.

Purpose of Personal Data Use

100cui uses your personal data responsibly and only for legitimate purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and maintaining your 100cui account, including the KYC process and age verification.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform securely and accurately.
  • Service Delivery: Enabling you to access all games, promotions, VIP programmes, and platform features you are eligible for.
  • Customer Support: Answering enquiries, resolving complaints, and providing technical assistance via live chat, email, or other support channels.
  • Fraud Prevention: Detecting, investigating, and preventing fraud, money laundering, multi-account usage, and other unlawful activities.
  • Legal Compliance: Fulfilling reporting obligations to the relevant authorities in accordance with applicable Malaysian law.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and taking appropriate protective action.
  • Marketing Communications: Sending information about promotions, bonuses, and the latest offers — only where you have given consent, and you may unsubscribe at any time.
  • Platform Improvements: Analysing aggregate and anonymised usage data to improve the performance, design, and user experience of the 100cui platform.

100cui will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent.

Data Sharing With Third Parties

100cui does not sell your personal data to any party. However, in the course of operating the platform, we may need to share certain information with a limited number of third parties in the following circumstances:

  • Payment Service Providers: Information required to process transactions is shared with authorised payment processors such as FPX, Touch 'n Go, GrabPay, and the relevant card networks. All these providers are bound by confidentiality agreements and PCI DSS security standards.
  • Game Providers: Game software providers may receive minimal technical data required to operate games within our platform. No sensitive data is shared without a clear operational need.
  • KYC Service Providers: Certified third-party identity verification companies assist us in verifying user documents. All such data sharing is governed by strict data processing agreements.
  • Authorities & Regulatory Bodies: 100cui will disclose required data to Malaysian legal authorities or regulators when mandated by law or a valid court order.
  • Cloud Services & Infrastructure: The server infrastructure and cloud service providers we use are bound by strict data processing agreements and comply with international security standards.

Every third party that receives 100cui user data is required to sign a Data Processing Agreement (DPA) and may only use that data for purposes agreed upon in writing with 100cui.

Data Security

100cui invests seriously in security infrastructure to ensure your data is always protected. The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmitted online.
  • Encryption at rest for all personal data stored in our databases.
  • Strict role-based access control (RBAC) — only staff who genuinely require access to specific data are permitted to view it.
  • Two-factor authentication (2FA) is mandatory for all internal administrative access at 100cui.
  • 24/7 security monitoring with an active intrusion detection system (IDS).
  • Regular penetration testing and security audits conducted by certified independent parties.
  • Mandatory data security training for all 100cui staff who handle user data.
  • Clear and tested incident response procedures to address any data breaches promptly.

In the event of a data breach affecting your personal information, 100cui will notify you within the timeframe stipulated by Malaysia's PDPA and take all necessary steps to mitigate the impact of the breach.

Cookies and Tracking Technologies

100cui uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform operations such as login verification, session security, and language preferences. These cookies cannot be disabled as they are critical to platform functionality.
  • Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and any errors encountered — to help us improve the user experience.
  • Functional Cookies: Storing your preferences such as account settings and display configurations so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Helping us understand aggregate and anonymised usage patterns to make better-informed product improvement decisions.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality or user experience of the 100cui platform.

Your Rights as a User

Under Malaysia's PDPA and the 100cui Privacy Policy, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request and obtain a copy of the personal data we hold about you in a readable format.

Right to Rectification

If your data is inaccurate or incomplete, you may request that we correct or complete it promptly.

Right to Erasure

You may request the deletion of your personal data subject to applicable legal data retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without any impact on core services.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform if needed.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your data while an issue is being investigated.

To exercise any of the above rights, please contact our privacy team at [email protected]. We will process your request within 30 calendar days from the date of receipt and may require identity verification before responding.

Data Retention Period

100cui retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are general data retention period guidelines:

  • Active Account Data: For the duration of your active account on the 100cui platform, plus the minimum retention period required by law.
  • Financial Transaction Records: A minimum of 7 years from the transaction date, in line with Malaysia's financial and anti-money laundering legal requirements.
  • KYC Documents: Throughout the active account period and a minimum of 5 years after account closure, in accordance with regulatory requirements.
  • Support Communication Logs: 3 years from the date of last communication for reference and dispute resolution purposes.
  • Marketing Data (with consent): Until you withdraw your consent or request deletion, whichever comes first.
  • Technical Security Logs: 12 months for security audit and incident investigation purposes.

Once the retention period expires, your data will be securely deleted using methods that guarantee it cannot be recovered, or permanently anonymised for aggregate analytics purposes.

Cross-Border Data Transfers

In some operational situations, your personal data may be transferred to or processed in countries outside Malaysia — for example, when we use international cloud infrastructure services or work with global service providers.

When cross-border data transfers occur, 100cui ensures that:

  • The recipient country provides an adequate level of data protection, or
  • Appropriate safeguards have been implemented, such as standard contractual clauses, or
  • The transfer is necessary for the performance of a contract between you and 100cui.

All cross-border data transfers are carried out in full compliance with Malaysia's PDPA requirements, and we ensure that an equivalent level of protection to that provided in Malaysia is maintained wherever your data is processed.

Child Protection

100cui is an exclusive entertainment platform for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

We implement a strict age verification process during registration and throughout the KYC process. Should we find that data belonging to a minor has been collected without our knowledge:

  • The relevant account will be closed immediately.
  • All relevant personal data will be permanently deleted.
  • Any funds in the account will be returned to the original payment method.
  • The case will be reported to the relevant authorities if required.

If you believe that a minor has registered or used the 100cui platform, please contact us immediately at [email protected] so that we may take the appropriate action.

Changes to the Privacy Policy

100cui reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services. The most recent update date is always displayed at the top of this document.

For material changes — that is, changes that significantly affect how we use your personal data or your rights — we will send you a notice via your registered email or through a prominent in-platform notification at least 14 days before the changes take effect. Continued use of the 100cui platform after the effective date will be deemed acceptance of the updated version of the Privacy Policy.

Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 100cui, our privacy team is available to assist you every day.

  • Privacy Email: [email protected] — response within 5 business days.
  • Live Chat: Available on the 100cui platform, 24/7 — for general privacy inquiries.
  • Language: All privacy communications can be conducted in Bahasa Melayu or English.

When contacting the privacy team, please provide your account number, details of your request, and the specific right you wish to exercise so we can process your request more quickly and accurately.


Ready to Play With Peace of Mind at 100cui?

Now you know exactly how 100cui protects your privacy. Our platform is built on a foundation of security, transparency, and legal compliance — so you can focus entirely on an enjoyable gaming experience.

256-bit SSL
PDPA Compliance
24/7 Support
Licensed Platform
Why Choose 100cui?
Thousands of Game Options
Slots, bingo, sports betting, live casino, and more — all in one platform.
Fast Deposits & Withdrawals
FPX, Touch 'n Go, GrabPay, and various local Malaysia payment methods.
Exclusive VIP Program
Enjoy rewards, cashback, and exclusive privileges as a 100cui VIP member.
24/7 Customer Support
Our support team is available to assist you at any time in Bahasa Melayu.
Bahasa Melayu